Warranty Returns
SURFOILZ boards are produced on the Sunshine Coast by surfers who take great care and pride in what they create. The materials used in the vacuum lamination process are in the forefront of board manufacturing technology
SURFOILZ provides a 6-month manufacturer’s warranty on major defects in manufacturing or material from date of purchase to the original purchaser.
The warranty is void if used for Rental or Training purposes
Defects caused by excessive heat exposure, water damage, use of Power Tools to connect accessories to the board, are not covered along with damage caused by modifications or misuse, neglect, normal use, or damage caused by anything other than defects in material and workmanship.
SURFOILZ is not liable for any damage to your board once it ships with the transport operator. If it has been damaged in shipping, immediately report to the shipping company and take photos of the board and packaging, preferably in the presence of the driver with sufficient evidence to confirm the date and degree of damage.
Email this Information to shipping@surfoilz.com, within 48 hours of receiving the delivery
SURFOILZ will make the final determination on all warranty claims. SURFOILZ will not be liable for costs due to loss of use or damage.
Foiling is an extreme sport that has inherent risks of serious injury or death. By removing the WARRANTY STICKER, you acknowledge that SURFOILZ is not liable for any injury that may occur from the use of this equipment.